Frequently Asked Questions

Find the answers to your questions.

Is this an insurance plan?

No, this is not an insurance plan. Our savings plans provide you with discounted prices on a wide range of dental services and products; you will pay for services at the discounted price at the time services are received.

How does a savings plan work?

Just show your membership card at the time of service. Members are responsible for paying all fees directly to the dentist.

How can I get additional membership cards?

If you need additional cards for your household, or have lost your card, please call Member Services at 844-770-PLAN (7526). We will be happy to send additional cards to you.

If my dentist refers me to a specialist who is not in the network, do I still get a discount?

You will only receive a discount by going to a participating dentist. You might try printing out a list of participating providers to share with your dentist to see if he/she could recommend any of the participating specialist locations.

How will my purchase appear on my credit card statement?

Your statement will have a charge from "Careington International" for the purchase amount of your plan.

Don't see your question? Our Member Services department can help. Call toll-free at 844-770-PLAN (7526), any time between 7 a.m. and 7 p.m. CT, for prompt and friendly assistance.